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6 Elements of Great Communication with Dianna Booher – Episode 203 of The Action Catalyst Podcast

Diana_Booher

Dianna Booher is the bestselling author of 47 books, published in 60 foreign-language editions, with nearly 4 million copies sold. Her personal development topics include leadership communication, executive presence, writing, and life balance. Her most popular titles include:

  • Creating Personal Presence: Look, Talk, Think, and Act Like a Leader
    • What MORE Can I Say? Why Communication Fails and What to Do About It
    • Communicate With Confidence: How to Say It Right, the First Time and Every Time
    • Speak With Confidence: Powerful Presentations That Inspire, Inform, and Persuade
  • Communicate Like A Leader: Connecting Strategically to Coach, Inspire, and Get Things Done

National media such as Good Morning America, USATodayThe Wall Street JournalInvestor’s Business Daily, Bloomberg, Forbes.com, FOX, CNN, NPR, Success, FastCompany.com, and Entrepreneur have interviewed her for opinions on critical workplace communication issues.

Keynotes, consulting, and training clients include IBM, Exxon Mobil, JP Morgan Chase, Lockheed Martin, Raytheon, BP, Chevron, Conoco-Phillips, PepsiCo, Novartis, Honeywell, Merrill Lynch, Department of the Navy, and NASA, just to name a few.

She has been inducted into the Speakers Hall of Fame by the National Speakers Association. Success Magazine has named her to its list of “21 Top Speakers for the 21st Century.” She also appears at #54 on the Richtopia “Top 200 Most Influential Authors in the World” list (2017).

Show Highlights:

A leader improves the situation beyond what it was when they took over. @diannabooher

A Leader improves the status quo. @diannabooher

People micromanage because of fear and misunderstanding. @diannabooher

Micromanaging is a sign that a leader hasn’t developed the necessary strategic perspective. @diannabooher

Leaders need to think strategically about the long-term effect of their actions. @diannabooher

The one question every leader must answer correctly: “What are you working on?” @diannabooher

On social media: have a strategy, choose your channels, be consistent and engage. @diannabooher

People have to take responsibility for their own career development. @diannabooher

Fire people to be fair. @diannabooher

Great communication must be clear. @rory_vaden

Great communication must be concise. @rory_vaden

Great communication is consistent. @rory_vaden

Great communication is strategic. @rory_vaden

Great communication is always straight forward. @rory_vaden

Great communication is servant minded. @rory_vaden

Learn more about Dianna and check out her book by visiting: communicatelikealeaderbook.com

The Action Catalyst is a weekly podcast hosted by Rory Vaden of Southwestern Consulting every Wednesday. The show is regularly in the Top 25 of Business News Podcasts, has listeners from all around the world and shares “insights and inspiration to help you take action.” Each week Rory shares ideas on how to increase your self-discipline and make better use of your time to help you achieve your goals in life. He also interviews special expert guests and thought leaders. Subscribe on iTunes and please leave a rating and review!

Meet the New Southwestern Consulting

Over the years, we’ve learned from customers that there is a specific reason why they choose to do business with us instead of our competitors. They’ve helped us understand that while we do help them grow revenues, increase sales, recruit and build sales forces, and help them achieve their goals-there is also something else inherently unique and different about our team and culture that makes them work with us.

They said that it’s because:

We don’t just teach people how to sell more; we teach people how to sell better.

We teach people a different way of selling.

We teach salespeople how to sell ethically, honestly, and without shortcuts.

We teach salespeople how to be better listeners, not just better talkers.

We teach salespeople how to be more service-minded, not just better closers.

We teach salespeople how to take pressure off of people, not put more pressure on them.

It’s true.

We teach people and businesses how to sell more. It’s the core of what we do.

But we also care just as much about teaching them to do it the right way. This is because we want to help the world think about selling as one of the most honorable professions there is, and not just think of it as a job.

We love sales.

We love salespeople.

We are salespeople.

And like you, we believe there is a higher purpose you can serve by being in sales, which is why we are happy to share with you and announce the core essence of our rebrand.

You will see this new mantra integrated throughout our brand new website, videos, social media presence, and all of our updated marketing collateral.

We don’t just teach you how to grow your revenues or increase your income; we help you:

ELEVATE SALES.

P.S. – Thanks to all our customers and fans for all your love and support throughout the years! We hope you’ll take pride in being part of this new brand that we’ve created for you. Check out our new website at southwesternconsulting.com.

The Potential Principle and Bettering Your Best with Mark Sanborn – Episode 202 of The Action Catalyst Podcast

potential principle

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change.

He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S.

Mark’s list of over 2600 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.

Show Highlights: 

The only thing holding you back from getting better is the lack of desire to do so. @Mark_Sanborn

Strength overused becomes a liability. @Mark_Sanborn

Use all four areas of the potential matrix to create synergy in improvement. @Mark_Sanborn

The path to improvement is the potential matrix. @Mark_Sanborn

The first step to getting better is to disrupt yourself before someone else does. @Mark_Sanborn

Most people change only when they have to; Leaders change before they need to. @Mark_Sanborn

Who or what in my life needs to be disrupted? @Mark_Sanborn

Your life change is only possible if you first take responsibility of where you are and where you are going. @rory_vaden

You have to own it before you can change it. @rory_vaden

You have to be in charge of it before you can improve it. @rory_vaden

You have to accept it before you can update it. @rory_vaden

You are responsible for your life. @rory_vaden

Your life is your fault. @rory_vaden

It’s not about hard work or smart work; It’s about both. @rory_vaden

Find your performed mode and the potential matrix at Potentialprinciple.com

The Action Catalyst is a weekly podcast hosted by Rory Vaden of Southwestern Consulting every Wednesday. The show is regularly in the Top 25 of Business News Podcasts, has listeners from all around the world and shares “insights and inspiration to help you take action.” Each week Rory shares ideas on how to increase your self-discipline and make better use of your time to help you achieve your goals in life. He also interviews special expert guests and thought leaders. Subscribe on iTunes and please leave a rating and review!

One Negative Habit That is Keeping You Stuck

stuck

There is one consistent negative habit of people who remain stuck at their current level of performance.

There is one common trait of people who never break through to the next level.

It’s that they don’t measure their progress.

They don’t track their performance.

This one error in judgement can singlehandedly account for the failure of many people to grow because they never know where they stand.

And because they never know where they stand they can’t make the necessary adjustments along the way as needed to their strategy to produce actual results.

If you’re going to create a transformation in your life you have to measure your progress.

If you want to lose weight don’t be afraid of the scale or of counting your calories.

If you want to grow sales don’t be afraid of tracking your daily activity or of reviewing your sales pipeline.

If you want to get out of debt don’t be afraid of looking at your bank statement or financial records.

You have to know where you stand.

Sure it might be painful at first but you can’t manage what you don’t measure.

Successful people measure. They know their ratios. They know where they are compared to their goals and they adjust accordingly.

In fact if you want to get in better shape, the daily habit of getting on a scale will in and of itself can be the first step of moving you in the right direction.

If you want to increase your sales, the daily habit of recording your activity will in and of itself can be the first step of moving you in the right direction.

If you want to become debt free, the weekly habit of balancing your checkbook will in and of itself can be the first step of moving you in the right direction.

If you aren’t measuring something, then you’re simply “hoping” it will workout.

Hope is a good thing.

Hope is a necessary thing.

But hope isn’t a strategy.

Measurement is a strategy.

Management is a strategy.

Interpreting and adjusting is a strategy.

So whatever it is that you’re doing…

Whatever it is that you’re pursuing…

Whatever it is that you’re transforming…

Don’t be afraid to measure.

5 Steps to Scaling Your Sales Revenue – Episode 201 of The Action Catalyst Podcast

Scaling

In this episode of the Action Catalyst Podcast, Rory shares the steps every business needs to take in order to scale their sales revenue. Visit crm.roryvaden.com for a free training from Rory on this topic!

Show Highlights:

Most business are broken when it comes to sales.

Many businesses don’t have a systematic, repeatable way to generate sales.

A business will never outgrow the strength of its systems.

Technology isn’t a department, it is core to the strategy.

You have to create the sales pipeline.

What happens that is customer facing at each stage of the process?

The real magic is what happens internally.

You must have a way to track your leads and existing customers.

Data and technology are integral to your strategy.

You have to develop CSF’s (critical success factors).

Create a sales manual.

Create your lead generation strategy.

 

Visit crm.roryvaden.com for a free training from Rory on this topic – or if you are interested in becoming  a “sales doctor”, visit freecall.roryvaden.com to learn more!

The Action Catalyst is a weekly podcast hosted by Rory Vaden of Southwestern Consulting every Wednesday. The show is regularly in the Top 25 of Business News Podcasts, has listeners from all around the world and shares “insights and inspiration to help you take action.” Each week Rory shares ideas on how to increase your self-discipline and make better use of your time to help you achieve your goals in life. He also interviews special expert guests and thought leaders. Subscribe on iTunes and please leave a rating and review!

How to Activate Your Creativity

creativity

Nobody likes constraints.

We don’t like being told we can’t do something.

We don’t like not being able to afford something that we want to do.

We don’t like being forced out of what is comfortable.

We don’t like finding out that we don’t have the resources we hoped we would have to execute new ideas.

Yet there is a magic to constraints.

There is a blessing to not having all you want.

And there is a power to having limited resources.

The power is creativity.

Creativity is often activated as a byproduct of constraint.

You don’t need to be creative when everything’s going your way, you have unlimited resources, and you can do whatever you want to do.

You have to be creative when there is a need to find a way, solve a problem, and figure out a path for where no obvious one exists yet.

And that is when the magic happens.

Magic happens when you are forced to be creative.

Magic happens when your back is up against the wall and you have no other choice.

Magic happens when everything you’ve known changes and now you need to come up with something new.

And people who survive…

People who thrive…

People who change the world…

Are creative.

And their creativity is very often the birth child of constraints and challenges and difficult circumstance.

So, if you’re experiencing constraint, don’t be frustrated; be thankful.

Don’t be discouraged; be determined.

Don’t be blocked; be creative.