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The Essence of a Leader

leader

Everyone wants to be a leader…until that moment where they have to truly step up and lead. 

Because we often associate leadership with impressive titles, more pay, and additional job perks. 

Yet leadership isn’t made in corner offices or fancy boardrooms. Real leadership happens on the front lines. 

And what most leaders don’t understand about leading is that it isn’t telling people what to do; it’s showing them what to do. 

Which means that essentially a big part of leadership is simply this: “I’ll go first.”

Whatever I’m asking you to do I will do. 

Whatever needs to be done won’t be done by you; it will be done by us. 

And whatever sacrifices need to be made will be made by me first. 

I’ll be the first to risk. 

I’ll be the first to invest. 

I’ll be the first to do the work. 

I’ll be the first to create the model. 

I’ll be the first to invent the path where there is none. 

I’ll be the first to take the heat. 

I’ll be the first to make the difficult decisions. 

I’ll be the first to take the blame. 

I’ll be the first to learn. 

I’ll be the first to change. 

I’ll be the first to cut. 

I’ll be the first to meet that standard. 

I’ll be the first to break that belief barrier. 

“I’ll go first.”

That kind of leadership isn’t assigned; it’s assumed. 

That kind of leadership isn’t demanding; it’s inspiring. 

That kind of leadership isn’t bestowed; it’s activated. 

That is the part of leadership that can’t be taught in classrooms; it can only be revealed in battle. 

But if you’re willing to be that kind of person…

If you’re willing to step up…

If you’re willing to go where no one has gone before…

Then you don’t need a title. 

You don’t need an office. 

And you don’t need perks. 

You are already on your way to developing the essence of a great leader. 

The Little Things with Andy Andrews – Episode 184 of The Action Catalyst Podcast

Andy Andrews, hailed by a New York Times reporter as “someone who has quietly become one of the most influential people in America,” is the author of the New York Times bestsellers How Do You Kill 11 Million People?, The Noticer, and The Traveler’s Gift, and is also an in-demand speaker for the world’s largest organizations. The Noticer and The Traveler’s Gift were featured selections of ABC’s Good Morning America and continue to appear on bestseller lists around the world. His books have been translated into over 25 languages.

Andy has spoken at the request of four different United States presidents and toured military bases around the world, being called upon by the Department of Defense to speak about the principles contained in his books. Arguably, there is no single person on the planet better at weaving subtle yet life-changing lessons into riveting tales of adventure and intrigue — both on paper and on stage. He lives in Orange Beach, Alabama, with his wife, Polly, and their two sons. His latest book, The Noticer Returns, is available everywhere books and ebooks are sold.

Show Highlights:

  • Most of society is after the big picture. @AndyAndrews
  • Every big picture you ever create is made up of tiny little pieces. @AndyAndrews
  • The Mona Lisa was created with the smallest brush a master had ever used to paint a painting. @AndyAndrews
  • Whether you create a masterpiece or a disaster it’s made one tiny brush stroke at a time. @AndyAndrews
  • We all compete the same way. @AndyAndrews
  • You have to be good from the snap to the whistle. @AndyAndrews
  • No matter what industry you’re in, you have to be good at the fundamentals. @AndyAndrews
  • Learn how to compete in a way that your competition doesn’t know there’s a game going on. @AndyAndrews
  • No matter the industry, YOU are the product. @AndyAndrews
  • Ultimately it comes down to the value you bring to people. @AndyAndrews
  • There are little things you can do every day that can make your business flourish. @AndyAndrews
  • Attitude is the way you choose to see things. @rory_vaden
  • How are we performing in-between the plays? @rory_vaden
  • Your achievements are a reflection of the value you provide to others. @rory_vaden
  • By living well, we inherently provide value to other people. @r0ry_vaden

Find more about Andy and get your copy of The Little Things by visiting: andyandrews.com.

The Action Catalyst is a weekly podcast hosted by Rory Vaden of Southwestern Consulting every Wednesday. The show is regularly in the Top 25 of Business News Podcasts, has listeners from all around the world and shares “insights and inspiration to help you take action.” Each week Rory shares ideas on how to increase your self-discipline and make better use of your time to help you achieve your goals in life. He also interviews special expert guests and thought leaders. Subscribe on iTunes and please leave a rating and review!

5 Steps to Create Transformational Team Unity

Unity

A team is a group of people held together by a unifying set of beliefs.  

But what those beliefs are, unfortunately all too often are unspoken.

Typically, people gather with people who they are like or who believe what they believe.

Yet there is some nearly mystical power that comes about as the inspiring byproduct of when a team takes the time the codify their beliefs.

At Southwestern Consulting, we’ve walked many of our clients through this and we call this “The Creed Conversation”.

We first discovered the power of this activity by realizing the need to apply an age-old part of Southwestern’s culture around positive self-talk to our Southwestern Consulting team as a whole. We realized we had not yet taken the time to write out our shared philosophies at Southwestern Consulting. It ended up being one of the most transformational pivot points in the history of our own company.

It’s so simple to do, that virtually any team at anytime can have a “Creed Conversation.” Many companies have a formal “mission statement” or “values” but this process takes it a step further by empowering collaboration and most importantly assimilating it into the regular course of our workflow.

All you need is an audio recorder, someone who can type, a group of some of your key leaders and a facilitator. Then follow a few steps:

1.Set the Stage – Explain to everyone that despite being a team for x amount of time, it dawned on you that you have never created, as a team, a list of the principles that you all believe in. While you may have a company mission statement or something, it’s not nearly as powerful as something created by the team of people who do the work every day. Tell them the goal is simply to document a list of shared philosophies of the team. It can also be a good idea to play for the Simon Sinek’s famous Ted talk “Start With Why.” 

2.Ask the Questions – Start the audio recording (so you have it for future reference) and then simply ask the group (best if done in person with less than 20 people) a series of open-ended questions just to get them thinking in the right direction. Write down EVERYthing everyone says in the random order that it comes out. If possible it’s best to do it on a word document on an overhead projector so everyone can see it start to take shape and come alive. Here’s some sample questions you can ask: 

  • What do we know to be true about the way we do business?
  • Why do we work so hard at this business?
  • What philosophies do we have that are un-compromisable?
  • How do we want to treat our clients and each other?
  • How do we want to be remembered as a team?
  • What do we want to be known for?
  • What do we want people to think when they think of us?
  • What are we most proud of in the way we do business?

You can ask any question in this vein and you can’t really go wrong. The only way you can mess this up is by taking too much control of the conversation and providing all the answers yourself. This is for the team to come up with, and you are a team member so you can contribute, but let them speak and create it.

3.Organize and Edit – Once all has been captured now it’s time to assimilate and edit. It helps to have someone with some decent writing skills here to guide this step. What the writer will want to do is first copy and paste similar statements or philosophies together into paragraphs without altering any of the statements as they were initially said. You’ll notice that many themes probably kept getting repeated during the exercise and that’s a good thing but here’s where we’re going to manage that.

After that, the writer is going to have the challenging role of reducing many of the paragraphs down to one sentence each based on the recurring themes so there is 1 sentence per theme. The key here though is to try and preserve the actual semantics used by the people in the group as much as possible. Try to grab key phrases, repeatable mantras, or colorful language from the group but without being too repetitious.

 Then the last and hardest part will be to edit and massage all of these ideas into simple, concise, powerful, active sentences. Don’t say “we strive to do the best we can for our customers whenever possible.” Instead say, “we always do the right thing.”

Once you have all of the statements complete, next you will want to write an opening paragraph that pulls in some of the corporate vision, values, and mission statement. And then write a short closing paragraph that is a unifying and rallying call to action to live out and execute all of the philosophies that were just listed. Oh…and all of this at most has to fit onto one page.

4.Represent for Approval – Now that it’s all been synthesized by the writer/editor, the next step is to send it back out to the team for final suggestions and feedback. At this stage it’s a good idea to even send it out to the team at large (who wasn’t included in the initial meeting).

Invite the team to discuss this in their smaller teams and within their departments to get reactions from people all throughout the organization. Give everyone an opportunity to suggest additions or changes.

It’s a chance to get everyone’s feedback and input. Work on the edits until everyone agrees and you can formally vote on it and ratify it as a part of your continuing corporate culture. (It should be a living document that can be edited later as necessary with unanimous vote.)

5. Put it in Use – The key to making a creed work is making sure it doesn’t just end up in a drawer somewhere with other corporate jargon that never gets looked at. It needs to come alive and be referred to early and often. Here are some of the best ways to get it in use:

  • Read it out loud at the start of every meeting (there are many fun ways you can vary this up.)
  • Refer to it whenever you have a difficult decision to make.
  • Make it be the first thing you show to recruits and new hires and explain that it is the predominant criteria for being hired or getting promoted.
  • Cite elements of it whenever you roll out a new change for the company.
  • Ask people to cite it whenever they see something that is a real-life illustration of a principle that is documented in the creed.
  • Ask people to cite it whenever they see something in the company that needs to be improved or challenged.
  • Include elements of the Creed on walls, trophies, certificates, and anywhere else it makes sense.
  • Consider creating awards in your company for people who exemplify specific lines of the Creed.i)“Initiate” new people by inviting them to read it out loud (or part of it) their first day on the job.
  • Make it a part of your personal affirmations that you read every morning.

A Creed can be a synthesizing and rallying time for your entire team.

There is something tremendously powerful about having a documented, agreed upon, and declared set of values that govern the behaviors of members.

It can turn losers into winners.

It can turn doubters into believers.

It can turn pacifists into activists

If you create a Creed, you will create a culture. 

4 Ways to Know You Might be the One Who’s Crazy

crazy

At least half of what we worry about is a complete figment of our own imagination. 

It’s an astounding capacity of the human brain to be able to take one iota of negativity, one hint of upsetting feedback, or one small challenging circumstance and exponentially multiply it through mental mushroom in the wrong direction. 

I’ve found that this can especially be true when it comes to interfacing in communication with other people who are a different behavioral pattern from us. 

People who we don’t naturally connect or communicate well with can sometimes be the sources of our greatest stress. Because their communication to us and ours back to them for some reason just regularly gets misinterpreted. It’s literally “miscommunicated.”

Like two people speaking two different languages, it doesn’t matter how many times we say the same thing over again or no matter how loud we say it, we just can’t seem to get through to them. And similarly we can’t seem to understand they’re explanation or defense to us. 

In the absence of understanding their words, the challenge then becomes that we are left to our own devices of doing our best to interpret what they were actually trying to say. 

And that’s a slippery road. 

Because once we have conflict and misunderstanding with another person  based on our inability to communicate with them, we inevitably start to question their intentions. 

“Why are they saying that?”

“Why would they do that?”

“Don’t they know that _______?”

On and on it goes…

So how do we resolve these issues? 

I’m not sure I have a good quick answer for that. 

But I have learned what will make it worse and what not to do. 

What you don’t want to do is mental mushroom. 

You don’t want to start trying to read into their words more than they are saying. 

One thing you can be sure of is that if you can’t understand what they’re saying to you when they speak to you, you certainly won’t be accurate at formulating their intentions in their absence. 

Here’s a few signs that you’re allowing things in your head to spin out of control making it worse than it really is:

1. If you add words to what they actually said when you recount the conversation. And if someone challenges you on that, you respond with “well c’mon that’s what they really meant.” Chances are, no they did not. Chances are that the words they actually used to say what they said is closer to their legitimate intention the is your interpretation of what they said. 

2. If you start spending time thinking about their motives. Once you rabbit trail down asking “why would they say/do that?” You’ve pretty much gone overboard. Not only will you not find accurate answers; you’ll also drive yourself crazy as there is no end to the amount of time you can spend thinking about this and the number of stories you can invent.  None of which will bring you any resolution. 

3. When you start forecasting negative extremes way out into the future. If your spouse says one thing that rubs you the wrong way and your mind immediately launches into asking “does that mean we need to get a divorce?” then you can be pretty confident your creativity is now running the show and not your logic. Your creativity likes to work way out in the future and with fantasy more than it does with the reality of here and now. Creativity working in the positive direction is vision but creativity working in the negative direction is fear. 

4. When you have grand visions of conspiracy. The moment your brain starts correlating one person’s behavior with another, or one circumstance with another, that is a strong indication that your mind is creating more of a movie to keep you entertained than it is informing you with data you need to come to a resolution. 

Interpersonal communication is essential for anyone to be a great salesperson, entrepreneur, leader, friend, or spouse. And of course in times of conflict and disagreement you will always be certain that it’s the fault and intentions of the other person that is the problem. 

But chances are it might sometimes be you who is driving yourself a little crazy. 

Selling Through the Written Word with Ray Edwards – Episode 183 of The Action Catalyst Podcast

written word

Ray Edwards is a Communications Strategist, Copywriter, Author, Speaker, and host of one the top iTunes Business Podcasts. He has worked with Fortune 500 companies, and with some of the most powerful voices in leadership and business. His clients include New York Times best-selling authors Michael Hyatt (author of Platform and co-author of Living Forward), Tony Robbins (author of Unleash the Giant Within and Money: Master the Game), Jack Canfield and Mark Victor Hansen (co-authors of Chicken Soup For the Soul), Jeff Walker (author of Launch), and many more.

Show Highlights:

  • Copywriting is salesmanship in print. @RayEdwards
  • We communicate in a way that is either credible or puts people off. @RayEdwards
  • The keys to writing in a way to that is influential without being manipulative is to be: relevant, enthusiastic, aspirational, congruent and helpful. @RayEdwards
  • “Salesmanship is the transfer of enthusiasm” – @TheZigZiglar
  • Make sure you are truly enthusiastic about what you’re doing and in an unbridled way. @RayEdwards
  • If you persuade me to do something, that is a decision I will later celebrate. @RayEdwards
  • If you manipulate me into doing something, that is a decision I will later regret. @RayEdwards
  • We should be helping people to develop internal pressure for their reasons, in their best interest and leave the decision to them. @RayEdwards
  • Marketing should be something you do for people, not something you do to them. @RayEdwards
  • Your email should be positivity anticipated, relevant and personalized. @RayEdwards
  • No such thing as copy that is too long, only copy that is too boring. @Randy_Gage
  • Stories are the most powerful form of persuasion. @RayEdwards
  • Marketing should be a sample of what they are going to get. @rory_vaden
  • It’s not about the pain, it’s about the promise. @rory_vaden

Get more information about selling through the written would by visiting: rayedwards.com/vaden

The Action Catalyst is a weekly podcast hosted by Rory Vaden of Southwestern Consulting every Wednesday. The show is regularly in the Top 25 of Business News Podcasts, has listeners from all around the world and shares “insights and inspiration to help you take action.” Each week Rory shares ideas on how to increase your self-discipline and make better use of your time to help you achieve your goals in life. He also interviews special expert guests and thought leaders. Subscribe on iTunes and please leave a rating and review!

If you want to be paid like a professional, you need to act like one.

paid

Professionals study until they become expert. 


Professionals work hard even when they don’t feel like it. 


Professionals execute the game plan even when things feel hopeless. 


Professionals work consistent hours and create consistent processes. 


Professionals have a proper attitude.

Professionals are persistent. 


Professionals treat their clients like gold and continually work to service them and strengthen the relationship. 


Professionals master their craft.

Professionals invest into their own personal development.

 
Professionals innovate. 


Professionals do not whine.

Professionals take care of the details. 


Professionals do not make excuses. 


Professionals are consistent. 


Professionals are extremely rare, and are paid accordingly. 


If you want to be paid like a professional, make sure you are acting like one.