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Servant Selling

Don’t just be in sales; be on a mission.

Be so convicted in what you do that you have no choice to tell everyone you know about it.

Don’t just be closing deals; be changing lives.

Don’t just be pushing products; be transforming customers.

Don’t just be selling; be serving.

Facing Entrepreneurial Fears with Christy Wright – Episode 188 of The Action Catalyst Podcast

entrepreneurial

Christy Wright, both entertaining and inspiring, presents messages that educate and give hope to audiences nationwide. As the creator of Business Boutique and through her podcast and sellout live events, Wright has equipped thousands of women to successfully run and grow a business so they can make money doing what they love. Wright is a Certified Business Coach and Ramsey Personality. Since joining Ramsey Solutions in 2009, she has spoken to audiences across the country at women’s conferences, national business conferences and Fortune 500 companies. Her new book, Business Boutique, releases April 2017.

Show Highlights: 

  • When people know what selling really is, they can sell with confidence. @ChristyBWright
  • When you’re meeting people’s needs and solving their problems, the sale is natural. @ChristyBWright
  • Many people don’t have sales simply because they aren’t asking. @ChristyBWright
  • It’s easy for us to look in the rearview mirror of our life instead of through the windshield. @ChristyBWright
  • The best way to shift guilt is to focus on wherever you are at the moment. @ChristyBWright
  • My mom didn’t teach me persistence, she lived it. @ChristyBWright
  • More is taught than caught. @DaveRamsey
  • You’re not harming your kids by working hard, you’re helping them. @ChristyBWright
  • The number one thing that will hold you back is fear. @ChristyBWright
  • Fear isn’t a sign you’re doing something bad, it’s a sign you’re doing something bold. @ChristyBWright
  • The antidote to fear is action. @ChristyBWright
  • You always take the next affordable step. @TheSharkDaymond

Let Christy know you were listing by tweeting her at: @ChristyBWright.

Connect with her online at christywright.com or facebook.com/OfficialChristyWright.

The Action Catalyst is a weekly podcast hosted by Rory Vaden of Southwestern Consulting every Wednesday. The show is regularly in the Top 25 of Business News Podcasts, has listeners from all around the world and shares “insights and inspiration to help you take action.” Each week Rory shares ideas on how to increase your self-discipline and make better use of your time to help you achieve your goals in life. He also interviews special expert guests and thought leaders. Subscribe on iTunes and please leave a rating and review!

How to Immediately Get More Productivity Out of Your Team

Productivity

What if you could afford to walk around passing out $100 bills all day to your team?

Do you think that would help motivate them?

Do you think that could be effective in getting them to take action?

I think most of us would agree that it would be pretty powerful if when we asked someone to do something, we could just hand them over a Benjamin when it was all done.

Well that is how it is when you give out verbal praise to your team members.

Verbal appreciation is a form of currency.

And the payoff of praise can be huge.

Employee surveys regularly cite “feeling valued” “feeling important” and “feeling appreciated” as one of the highest determining factors of job satisfaction and job retention…even more so than money.

So when someone does something wonderful and you praise them, that is like the equivalent of handing them a $100 bill.

What’s so powerful about that of course is that verbal appreciation is an unlimited resource!

But there is no one reminding you that when you dish out genuine praise, it’s as if you’re handing out $100 bills. So as a leader you have to be the one reminding yourself that’s how it is.

There is no reason we shouldn’t be abundantly and regularly recognizing people for their efforts.

There is no cost to it- other than our own discipline to be considerate and intentional about recognizing the contributions people are making.

And that which is recognized is repeated.

When you appreciate people and notice the solid effort they put in, the more they are likely to stay loyal and bought in.

Verbal appreciation is a form of currency. Recognizing people is a part of their compensation package.

But when we don’t recognize our team members they will eventually feel under appreciated, then that will escalate to feeling taken for granted,  and eventually over time they can even feel taken advantage of.

And that is when they leave.

Or worse, that is when they stay and start to complain and pollute the culture.

At minimum though you can guarantee they won’t be doing their best work.

So remember verbal appreciation is a form of currency. And giving it out is a small price to pay for loyalty, retention and engagement.

In fact, it’s no price at all.

Are You Fully Charged with Tom Rath – Episode 185 of The Action Catalyst Podcast

charged

Tom Rath is a researcher, author, and filmmaker who studies the role of human behavior in business, health, and well-being. He has been described by business leaders and the media as one of the greatest thinkers and nonfiction writers of his generation.

Tom has written six New York Times and Wall Street Journal bestsellers over the past decade, starting with the #1 New York Times bestseller How Full Is Your Bucket? In 2016, his book StrengthsFinder 2.0 was listed by amazon.com as the top selling non-fiction book of all time. Tom’s bestsellers include Strengths Based LeadershipWellbeing, and Eat Move Sleep: How Small Choices Lead to Big Changes. In total, his books have sold more than 6 million copies and have made more than 300 appearances on the Wall Street Journal bestseller list.

Tom’s latest bestseller, Are You Fully Charged? The Three Keys to Energizing Your Work and Life is receiving acclaim as “Rath’s best book yet”. Tom also hosts Fully Charged, a feature-length documentary film which explores the key elements of energizing one’s work and life through personal stories and interviews with the world’s leading social scientists. He has also written two children’s books, How Full Is Your Bucket? for Kids and The Rechargeables.

In addition to his work as a researcher, writer, and speaker, Tom serves as a senior scientist for and advisor to Gallup, where he previously spent thirteen years leading the organization’s work on employee engagement, strengths, leadership, and well-being. He is also a scientific advisor to Welbe, a startup focused on wearable technology.

Show Highlights:

  • Often companies don’t pay attention to the contribution they make in their employees lives. @TomCRath
  • We have to find ways throughout the day to connect what we’re doing with why we’re doing it. @TomCRath
  • The best way to find happiness is to focus on the things you can do for other people. @TomCRath
  • Meaning is something you get from any effort you make for another person. @TomCRath
  • You must be able to meet your own basic needs to be of value in serving other people. @TomCRath
  • One of the single most valuable thing a leader can do is simply ask a question and genuinely listen to the response. @TomCRath
  • You can’t be fully effective as a leader if you don’t see the growth of your employee as an end In and of itself. @TomCRath
  • Sleep is probably the most underestimated critical business element. @TomCRath
  • One thing we all have within our power is to make better choices beginning today. @TomCRath
  • In our pursuit of happiness, we end up with a life devoid of meaning.@rory_vaden
  • Happiness comes from the service of other people.@rory_vaden
  • Meaning comes from being valuable to your fellow humans.@rory_vaden
  • The act of giving creates joy. @rory_vaden
  • It is a high service to other to be your highest self. @rory_vaden

To find more information or grab a copy of one of Tom’s books, visit: tomrath.org

This is a special extended interview! Send an email to RoryPodcast@gmail.com with your first name in the subject line to gain access!

The Action Catalyst is a weekly podcast hosted by Rory Vaden of Southwestern Consulting every Wednesday. The show is regularly in the Top 25 of Business News Podcasts, has listeners from all around the world and shares “insights and inspiration to help you take action.” Each week Rory shares ideas on how to increase your self-discipline and make better use of your time to help you achieve your goals in life. He also interviews special expert guests and thought leaders. Subscribe on iTunes and please leave a rating and review!

Don’t just work hard. Do the hard work.

work

Working hard is not the key to success; it’s merely the price of admission. 

Hard work alone isn’t enough to bring you everything you want. 

Because if you’re working hard at the wrong things then they won’t take you to where you want to go. 

You have to work hard at the right things if you want to achieve your desired destination. 

Which introduces a second element to the equation. 

Because not only do you have to work hard, you also have to work hard at the right things. 

So what are the right things?

 Actually it’s usually pretty simple to identify them. 

Typically the right things, the best things, the most significant things you can do to achieve your goal are often the things you know need to be done but you most don’t want to do. 

They are the things that nobody likes to do. 

If you’re trying to build muscle, it means doing pull ups or leg day. 

If you’re trying to lose weight, it means cutting your alcohol, carbs, or sugar intake. 

If you’re in sales, it is prospecting. 

If you’re trying to get out of debt, it’s making and following a budget.  

In other words, it’s not enough to just work hard.  

You have to do the hard work. 

You have to do the things you don’t want to do. 

You have to do the things that other people aren’t willing to do. 

You have to do the things that you know are good for you, but they are hard. 

You don’t do them because the goal is to make life as hard as possible. 

Quite the contrary, you do them because they ultimately make life easier.

But that path is predicated on the unpopular truth that the shortest most guaranteed path to a more productive life is to do the hardest parts of things as soon as possible!

You don’t just work hard. You do the hard work. 

And if you that… 

If you work hard…

And you also do the hard work…

Then you will start to find that eventually things get easier and easier. 

The Essence of a Leader

leader

Everyone wants to be a leader…until that moment where they have to truly step up and lead. 

Because we often associate leadership with impressive titles, more pay, and additional job perks. 

Yet leadership isn’t made in corner offices or fancy boardrooms. Real leadership happens on the front lines. 

And what most leaders don’t understand about leading is that it isn’t telling people what to do; it’s showing them what to do. 

Which means that essentially a big part of leadership is simply this: “I’ll go first.”

Whatever I’m asking you to do I will do. 

Whatever needs to be done won’t be done by you; it will be done by us. 

And whatever sacrifices need to be made will be made by me first. 

I’ll be the first to risk. 

I’ll be the first to invest. 

I’ll be the first to do the work. 

I’ll be the first to create the model. 

I’ll be the first to invent the path where there is none. 

I’ll be the first to take the heat. 

I’ll be the first to make the difficult decisions. 

I’ll be the first to take the blame. 

I’ll be the first to learn. 

I’ll be the first to change. 

I’ll be the first to cut. 

I’ll be the first to meet that standard. 

I’ll be the first to break that belief barrier. 

“I’ll go first.”

That kind of leadership isn’t assigned; it’s assumed. 

That kind of leadership isn’t demanding; it’s inspiring. 

That kind of leadership isn’t bestowed; it’s activated. 

That is the part of leadership that can’t be taught in classrooms; it can only be revealed in battle. 

But if you’re willing to be that kind of person…

If you’re willing to step up…

If you’re willing to go where no one has gone before…

Then you don’t need a title. 

You don’t need an office. 

And you don’t need perks. 

You are already on your way to developing the essence of a great leader.