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6 Elements of Great Communication with Dianna Booher – Episode 203 of The Action Catalyst Podcast

Diana_Booher

Dianna Booher is the bestselling author of 47 books, published in 60 foreign-language editions, with nearly 4 million copies sold. Her personal development topics include leadership communication, executive presence, writing, and life balance. Her most popular titles include:

  • Creating Personal Presence: Look, Talk, Think, and Act Like a Leader
    • What MORE Can I Say? Why Communication Fails and What to Do About It
    • Communicate With Confidence: How to Say It Right, the First Time and Every Time
    • Speak With Confidence: Powerful Presentations That Inspire, Inform, and Persuade
  • Communicate Like A Leader: Connecting Strategically to Coach, Inspire, and Get Things Done

National media such as Good Morning America, USATodayThe Wall Street JournalInvestor’s Business Daily, Bloomberg, Forbes.com, FOX, CNN, NPR, Success, FastCompany.com, and Entrepreneur have interviewed her for opinions on critical workplace communication issues.

Keynotes, consulting, and training clients include IBM, Exxon Mobil, JP Morgan Chase, Lockheed Martin, Raytheon, BP, Chevron, Conoco-Phillips, PepsiCo, Novartis, Honeywell, Merrill Lynch, Department of the Navy, and NASA, just to name a few.

She has been inducted into the Speakers Hall of Fame by the National Speakers Association. Success Magazine has named her to its list of “21 Top Speakers for the 21st Century.” She also appears at #54 on the Richtopia “Top 200 Most Influential Authors in the World” list (2017).

Show Highlights:

A leader improves the situation beyond what it was when they took over. @diannabooher

A Leader improves the status quo. @diannabooher

People micromanage because of fear and misunderstanding. @diannabooher

Micromanaging is a sign that a leader hasn’t developed the necessary strategic perspective. @diannabooher

Leaders need to think strategically about the long-term effect of their actions. @diannabooher

The one question every leader must answer correctly: “What are you working on?” @diannabooher

On social media: have a strategy, choose your channels, be consistent and engage. @diannabooher

People have to take responsibility for their own career development. @diannabooher

Fire people to be fair. @diannabooher

Great communication must be clear. @rory_vaden

Great communication must be concise. @rory_vaden

Great communication is consistent. @rory_vaden

Great communication is strategic. @rory_vaden

Great communication is always straight forward. @rory_vaden

Great communication is servant minded. @rory_vaden

Learn more about Dianna and check out her book by visiting: communicatelikealeaderbook.com

The Action Catalyst is a weekly podcast hosted by Rory Vaden of Southwestern Consulting every Wednesday. The show is regularly in the Top 25 of Business News Podcasts, has listeners from all around the world and shares “insights and inspiration to help you take action.” Each week Rory shares ideas on how to increase your self-discipline and make better use of your time to help you achieve your goals in life. He also interviews special expert guests and thought leaders. Subscribe on iTunes and please leave a rating and review!

7 Communication Tips That Make Great Leaders

 communication

A great leader is a great communicator. 

Yet communication, especially in the sense of public oratory, is in many ways a lost art form among today’s leaders. 

It’s rare that we have a leader that delivers the kind of speech that touches our spirit and inspires us to be better. 

Too often, leaders ride the credence of their position rather than the articulation of their passion when communicating to their teams. 

Here’s 7 practical things leaders can do in their public presentations that will make them more effective with their followers:

1. Tell stories – Your slides are boring. Your numbers are numbing. So instead, tell stories about specific team members or specific customers where things are being done right. That will keep us engaged and listening. 

2. Be Vulnerable – We barely know you. We barely see you. And then you stand on stage in your stodgy suits and tell us facts. What we’d rather hear about is some of your own blunders, some of your own fears, and some of your transparent mistakes. Humanize yourself by connecting with us through “real” feelings you have. 

3. Build Leaders – The fastest way to make us love you is when you celebrate and lift up the other people in our organization that we all respect and love. It helps us trust you when you recognize the people who look after us and when you show that you know who the people are that do the work around here. If you’re really savvy, you’ll build up your leaders in front of us which will make them feel like a million bucks and bond us all together as a team and reinforce our conviction in leadership as a whole. 

4. Show Appreciation – We know you get pressure by the board, our investors or whoever it is that you answer to about hitting our numbers and we expect that some of that pressure will roll down to us. But what would really make us feel awesome – and want to work harder for you – is if you simply said “thank you.” If you can just find some way to let us know that you notice how hard we are all working and that you appreciate the sacrifices we do make, that will go a long way. 

5. Reinforce Principles – Yes we know that if we were good employees we would all have our core values and principles memorized word for word, but hey we forget and let’s be honest we’d rather spend our free brain capacity playing fantasy football and hanging out with our families. So if there is a principle you want to empower us to operate the company by, please talk about it and give examples of how we could execute it. Or better yet, in your explanation of certain decisions or changes that are being made, connect the justification for why back to our core principles. That helps us understand that you really do take them seriously and that we all should too. 

6. Promote Vision – Most of all we need you to remind us why we are all here. Talk to us about what you believe. Tell us how what we do is important and how our individual roles all add up to something greater and more important. And tell us where we are going as a team. We want to be excited about what is ahead and we want to be in on the big picture. 

7. Compel Greatness – Finally, charge us up with a challenge. Send us off on a high. Invite us to accomplish something great. We want to be a part of something big. Show us how we can be. Let us know what you see, what you believe in and what is coming in the future. 

We’re here because we still see the value in what we all do. Be the leader we want to believe in. The better you are at communicating, the easier it is for us to get behind all that you’re talking about. 

Believe in us and we will believe in you.